Privacy Policy

Privacy Policy

Your privacy is critically important to us. At Reconnect Audiology Network, we have a few fundamental principles:

Information Collection and Use

We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services. When you contact us or register on our website, whether as a full RAN member or a non-member, we may collect the following information:

  • Your Name
  • Email Address
  • Cellphone Number
  • Address
  • Bank Details
  • Profession
  • Qualification
  • HPCSA Number
  • Other information related to your Audiology practice(s)

We use this personal information to:

  • Respond to your inquiries
  • Process your monthly subscription to RAN network (if applicable)
  • Verify your identity
  • Provide you with our services
  • Improve our service by analyzing it for trends
  • Invite you to attend events we hold
  • Send you updates on our newest products and services
  • Send you marketing material (including electronic communications) relating to other solutions you might be interested in.
  • Note: You can unsubscribe from our communications at any time by replying to the email you have received and asking to unsubscribe, or by clicking the “unsubscribe” link in the email.

Information Security

We take all reasonable and appropriate measures to keep your personal information secure. For example, we encrypt our laptops and phones. However, we cannot guarantee the absolute security of it. We back up all your personal information on a regular basis.


Cookies are small text files that are placed on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. We may use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers, or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount of time, or they may persist on your device until you delete them.

We may use “cookies” on our website. They enable us to improve your future visits to our site as well as provide you with a more user-friendly experience.

Deleting cookies: Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually.

Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary or because the website forgot your preferences.

Links to Other Websites

Links from this website are provided for convenience only and do not imply affiliation with or endorsement by us.

We do not assume any responsibility for the protection and privacy of any information which you have provided while visiting such websites. You should exercise caution and consider the privacy statement applicable to the website in question.

Email Inspection

We will inspect all emails you contact us with via the email addresses that we provide on this website. We do this to check for viruses, and reserve the right to monitor and inspect all material and information transmitted over our system. We may also monitor whether you read emails that we send you.

Access to and Correction of Personal Information

You may access and correct, if necessary, your personal information that we hold by emailing us.

Updates to this Policy

We may occasionally make changes to this policy. When we make material changes to this policy, we will provide you with a prominent notice on our website or send you an email. We may notify you in advance.

Please note: This Privacy Policy does not apply to any of our products or services, or other websites like Facebook, that will have their own separate privacy policies.

This Privacy Policy applies to information that we collect and explains how we collect, use, and share information about you, along with the choices that you have with respect to that information.

We respect your privacy and will protect your personal information. In order for us to help you, you have shared information with us. It is important that you trust us to protect and keep it confidential. We know how important confidentiality is to you.

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